1. 客户概况
该页面为 Endava（NYSE:DAVA，AI 原生业务转型集团）2026年7月26日新闻稿：与企业 AI 全渠道客服方案商 Upstream Works 战略合作，发布 Upstream Works AI Experience Platform，Endava 作为首发合作方把 agentic AI 客户体验方案交付旅游、酒店、金融服务、零售等行业企业客户。平台统一编排全渠道 AI agent，含 AI 协助、SLM/私有 LLM 经济优化、数据主权与安全、云/VPC/本地灵活部署。
2. 官网截图
3. About Us 原文
LONDON, UK, July 26, 2026 Upstream Works, a provider of enterprise AI-powered omnichannel contact center solutions, and Endava (NYSE: DAVA), the AI-native business transformation group, today announced a strategic partnership to launch the Upstream Works AI Experience Platform that transforms enterprise client experience. As the launch partner for Upstream Works’ new AI Experience Platform, Endava will implement and deliver the agentic AI customer experience solution to enterprise clients across key industries such as travel, hospitality, financial services and retail. Drawing on more than 25 years of contact centre experience, the AI Experience Platform is a purpose-built system that unifies and orchestrates agentic AI workflows and omnichannel AI agents. This delivers autonomous customer and employee experiences, whilst ensuring governance and full data sovereignty. This partnership combines deep industry expertise with Endava’s AI-native delivery methodology (Dava.Flow TM ) to deliver client commercial outcomes faster. What the AI experience platform includes Orchestrate Autonomous Experiences : Agentic AI Experience Platform orchestrates omnichannel AI agents across channels, interactions, business systems, and data sources to automate resolutions and escalate seamlessly when human expertise adds value, continuously evolving to drive outcomes. Empower Teams with AI Assist : When handoffs are needed, human agents receive real-time AI-powered context, next best actions, and
4. Contact Us 联系方式
- 官网：https://endava.com
- https://www.facebook.com/endava
- https://x.com/endava
- https://www.instagram.com/endava/
- https://www.instagram.com/endavaeurope/
- https://www.instagram.com/endavanorthamerica/
- https://www.youtube.com/EndavaTV
5. Product Category 产品目录
原文（原语言）：（官网未列出明确产品目录）
中文翻译：软件服务（Endava，英国）
数据来源：公司官网（抓取于 2026-10-03）。本页内容整理自公开信息，仅供参考。
